How can I access the list of my Google Groups on CGXchange?You can go to http://groups.cgxchange.org to access all your groups online. Click on Sign In on the top of the page, and then select 'Sign in to CGXchange' What levels of user access are available?There are three levels of user in groups:
What is a non-member manager?If you add members to your group by inviting them, they must accept membership before they receive messages. If you add members this way, and proceed to set one of the people you invited to manager before they accepted, they will be marked as a non-member manager. This is not good because the user records associated with non-member managers will require intervention from IT to receive messages or be modified in the member list. Avoid making members managers until they have accepted their member invitation. I am not receiving messages from the Google Groups on my 'cgiar.org' accountThe user should go to the group online; click on 'Edit my membership' - and where it says: ' Which address do you want to use for this group? 'please select your cgiar.org email address; click on Save:  How do I add members without requiring them to accept an invitation?
Note: Please be careful if you choose Add members directly, you have to make sure you are only adding people that you know. If you add many members at a time, you need to be approved by Google. Since you are inside the CGXchange domain, this usually occurs instantaneously, but a notification is still displayed. Warning: Using the Add member directly feature for sending unwanted email can result in your account being revoked. How do I remove members from the group?Open the Management tasks page. Click on the Edit link at the end of the contact details of the person you want to remove from the group. This will open the person's group settings. Click on Unsubscribe button to remove the member from your group. When I try to add a user I get this message: 'Google Groups will not add X users with a restricted access'This message may be due to for 2 reasons:2- this person may have a Google Account confilict that should be resolved. If the user is CGIAR, the workaround is to add the *cgxchange.org account instead of the *cgiar.org account; and they will receive emails anyway while they solve the issue Can I unsubscribe more than one member at a time?Yes. Open the Management tasks page. Use the checkboxes to determine who you want to remove from the group. In the Set membership type, select Unsubscribe. Click the OK to the right of Set membership type. The selected members will be unsubscribed. I want my group to be very private. How do I do that?In Group Settings in the Access tab, make the following selections.
Can I delete my group?Yes, if you are the owner of the group. If you are a manager, please contact the owner of the group to request the deletion of the group. Can I change my group's information?Managers can only change the Group name and Description. Your Group address cannot be changed. You can also add your group’s website if you have one. To change information, click Group settings link on your group's homepage. On the General tab, click the Edit button. Update fields and click Save Changes. Can my group have more than one manager?Yes, your group can have more than one manager.
Note: This person will have the same rights as you so be careful who you grant this membership role. I accidentally deleted myself as manager. How do I get back my privileges?If you have a co-manager, ask them to grant you the Managers role. If you manage the group by yourself, contact cgxchange@cgiar.org for support. Who can be a member of a group?You can invite anyone. A group can also be part of another group. For more information about nested groups, view the Google topic "Add a group to another group." Is there a maximum limit of members a group can have?No, there is no limit to number of members a group can have. Google has strict policies on spam and in their public groups they limit the number of addresses that can be added at a time to prevent the possibility of spam groups. They appear to relax the standard in Google Groups for Google Apps. It is possible to create a group that includes everyone in the CGXchange domain, and it is possible to add many types of addresses directly if permitted by the group manager. What is the maximum message size on a Google Group?The maximum message size is 5M and this is the default; although the group Manager can reduce this amount if desired on Group settings > Email delivery Why are my members listed as non-verified?This means that either they haven't verified their accounts (New e-mail accounts) or that they have not accepted your invitation. What is a pending member?A pending member can either be:
How do I remove a post in my group?Only the Manager can remove a post in a group. To do so, click on more options link next to the date display. Then click on Remove link beneath the Subject line of the post. Select Yes, remove it now then click the Confirm button. Can I control who can post in my group?Yes, as long as you are the Manager of the group. To control who can post, click on Group Settings link on your group's homepage. Select Access tab and then choose an option under Who can post messages? and click Save Changes. What if I want to restrict a member from posting?To restrict a member from posting, click on Management Tasks link on your group's homepage. Click Edit link next to the member's entry. Choose an option under Posting permission and click Save Changes. Can I moderate postings in my group?Yes you can. To control postings, click on Group Settings link on your group's homepage. Select Access tab and then choose All messages are held for moderation under Message moderation. Click Save Changes. |
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