posted Jul 21, 2011 5:02 AM by Tania Jordan (CGIAR)
posted Jun 1, 2011 3:01 AM by Tania Jordan (CGIAR)
[
updated Jun 7, 2011 2:46 AM
]
If you are a CGIAR user and came across the following message 'An update to your account is required ' when trying to login to your 'cgiar.org' Google Account; it may be because you have a conflicting account given that you associated your 'cgiar.org' email address to a Google Account in the past. This temporary conflict can be easily resolved, and it is suggested to follow the steps below to solve this temporary issue.
So, why did I receive this message? You have probably associated your 'cgiar.org' email addresses to a Google Account and due to the transition of accounts required, you will need to associate the Google data you had on the 'cgiar.org' Google Account to your personal GMail account.
What are the advantages of going through this transition?
To ensure CGIAR staff can work smoothly with the CGXchange Google Apps, the CGX administrators added the 'cgiar.org' domain as an alias of 'cgxchange.org' which will allow CGIAR staff to work seamlessly with their 'cgiar.org' addresses on the CGXchange Platform.
What will happen now is that if someone shares a Google Doc with any 'cgiar.org' address, this will redirect automatically to the appropriate user on the CGXchange Platform.
For this reason, having a Google Account associated to 'cgiar.org' is no longer required because we have associated it now by default for the CGIAR users, but you will have to follow these one-time instructions.
Will I lose the Google data I had using my 'cgiar.org' account?
No, you will not lose any of the data associated to your Google Account. What will happen at the moment is that you will be assigned a temporary Google Account 'user' to ensure your data is kept safe until you follow this process suggested below, so you are encouraged to follow these steps below sooner rather than later...
How can I get started to solve this?
STEP 1. When you see the 'An update to your account is required' screen. click on 'Get started >>'
STEP 2.. Log on to your Google Account with your 'cgiar.org' account and the password you set yourself for this account. (If you forgot your password, click on 'Can't access your account' to retrieve your password: STEP 3. You will see the following screen which gives you two options: Option 1 - Tell us which data belong in your organization's account and Option 2 - Select a different address for your personal Google Account. (RECOMMENDED)
It is highly recommended (and required) to select Option 2: Select a different address for your personal Google Account because it is not possible to move all the Google data from one place to another, thus creating an alternate account is the best option for now.
NOTE: you will be able to 'share' and re-associate your data to your 'cgiar.org' account after you have completed this transition process with your alternate account.
STEP 4 .Decide what kind of account you would like to use as an alternate. Option 1 allows you to create a new personal GMail account (if you do not have one and want one) - or Option would allow you to associate any other email you own (Hotmail Yahoo, etc) to a Google Account which will now become the account which will hold the data you had on 'cgiar.org'. Note: It is highly recommended to use a Personal GMail account (Option 1).
Once you select your preferred option. click Continue >>:
Whichever option you select, you will have to write your new email address and your password:
Finally, when you login, you will be able to see all your data again with your new account!! If you would like to continue using the GMail account, please ensure you inform the people about your new account, alternatively you can go to Step 5 if you would like to share your resources again with your 'cgiar.org' address...
STEP 5. (Optional) - Share your resources again with your 'cgiar.org' address
At this point, you can 'share' the resources you had (E.g.: Google Analytics, Google Docs) from your new Google Account; with your 'cgiar.org' email address again because you have already transitioned safely, and your 'cgiar.org' account is now a Google Apps account....
Questions: If you have any questions/feedback or run into problems when going through this process, please contact cgxchange@cgiar.org for support.
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posted Mar 28, 2011 7:49 AM by Tania Jordan (CGIAR)
If you'd like to be able to sign in to your personal GMail account and the CGXchange account from the same browser; please follow these instructions to configure this on CGXchange:
2. Click on the icon beside your CGXchange account name on the top-right of the screen - and click on 'Account Settings'
3. Under Personal Settings > Multiple Sign-in - click on Edit as shown in this diagram: 4. Select On - Use multiple Google Accounts in the same browser and then click Save:
5. Click on the arrow beside your CGXchange username and click on 'Sign in to another account': 6. Sign in to your personal GMail account:
7. You will see the name of your personal account on the top-right and you can now now change from one account to the other easily just by selecting the account you want to use by clicking on the arrow: . Tip: Always check your address (at top right) to make sure you’re using the account you want.
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posted Mar 15, 2011 12:38 AM by Tania Jordan (CGIAR)
[
updated Mar 15, 2011 1:13 AM
]
Dear CGX user, As announced, the CGX account transition has started! ( March 15, 2011 - 8:30 am Rome time)
This account transition overall may take up to 24 hours to be completed, although the tools are fully functional at all times. Here are the instructions you should consider upon first login to CGX: - Upon first sign-in: when you login to cgxchange.org using your account, you will see a screen that displays the Google Policy notice which you should agree to, which in essence:
- specifies that all data in a 'cgxchange.org' Google Apps account, continues to be owned by the CGIAR and may be monitored by the administrators. This is correct and you should click on "I accept"
Important Notes:- Be reminded that the standard email system in the CGIAR is still Microsoft Exchange (cgiar.org) and the cgxchange.org account is used for collaboration and not for mail;
- The CGXchange admin team does not have a CGXchange private policy in place, but we will start working on one to ensure we comply with other privacy policies in the CGIAR.
- After first sign-in:
- cgxchange.org users will not see any major changes. Everything will look quite similar and users can continue working on the tools as usual. We will be informing CGIAR users on the CGXchange home page to look out for any new changes.
- If you also managed a separate GMail account:
- cgxchange.org users will no longer be able to access multiple Google accounts in the same browser unless they enable an optional feature to use multiple Google accounts simultaneously. This extra setting will help users work on two different Google accounts in the same browser.
Need Help? Please contact cgxchange@cgiar.org in case you have any questions. |
posted Feb 25, 2011 7:43 AM by Tania Jordan (CGIAR)
[
updated Mar 14, 2011 8:48 AM
]
As Google announced a few months
ago, Google Apps users will have access to an expanded set of Google services.
This means Google Apps accounts will work more like regular Google
Accounts (i.e. more tools will be available). CGIAR staff have access to the Google Apps platform at cgxchange.org.
The transition will not change the
set of tools available at cgxchange.org: current users will just have to go
through a one-off process to validate the transition.
Here is how: When
is the transition planned for cgxchange.org accounts?
The date scheduled for the cgxchange.org
transition is Tuesday, March 15, 2011.
What will happen when the transition is complete?
Here are instructions that cgxchange.org users should keep in mind
and handy on their desks starting from March 15, 2011
when accounts are transitioned to the new infrastructure:
- Upon first sign-in: cgxchange.org users will be required to
agree to the Google
Policy notice , which in essence:
- specifies that all data in a
'cgxchange.org' Google Apps account, continues to be owned by the CGIAR and may be monitored by the administrators. This is correct and users should click on "I accept"
Note: Be reminded that CGIAR does not use the cgxchange.org account as the standard for mail; so no worries about the message that says that your 'mail' may be accessed by the CGX admins.
- After first sign-in:
- cgxchange.org users will not see any major
changes. Everything will look the same and users can continue working on the
tools as usual. We will be informing CGIAR users on the
CGXchange home page to look out for any new changes.
- If you also managed a separate GMail account:
- cgxchange.org users will no longer be able
to access multiple Google accounts in the same browser unless they enable an
optional feature to use
multiple Google accounts simultaneously. This extra setting will help users
work on two different Google accounts in the same browser.
Will I have problems?
The CGXchange team has been testing
what happens when the accounts are transitioned to understand the potential
issues and be prepared to support users during this period. So far, we have not
seen any major issues with the transitioned accounts. What does this transition mean
for CGXchange.org users?
Today, users with a cgxchange.org account can access Google
Docs, Sites,
Groups, Calendar and
Video, the core communication and collaboration business tools in the Google
Apps suite. This set of tools will remain available and functional after the
transition.
With the transition, over 50 Google services and applications become potentially available to Google Apps users, if enabled by the Google Apps administrators. Selected additional applications may then be released on cgxchange.org. Which of these additional tools will be enabled on cgxchange.org?
The
CGXchange team wants to be cautious with this transition and will not
release any additional Google products starting March 15, 2011. Any additional
tool we would enable on our Google Apps domain is not covered by the Google
Apps Service Level Agreement (SLA). This means that if our users have any
problems with the tools enabled, we do not have anyone to call at Google (at least
for now)! In addition, we are not in a position to predict how much additional
support we should provide.
Why transition then?
The Google Apps accounts transition
is not optional. Google will automatically transition all their Google Apps
customers worldwide at the end of the first half of 2011. On the
contrary, enabling additional tools on the Google Apps domain is optional.
What will happen after the transition?
We are planning to undertake an
internal consultation with CGXchange users: before enabling any additional
tool, we need to understand better our users' preferences, collaboration needs
and be ready to provide the support that our users would need. Conclusion
Look out on this site site for more transition updates... The CGXchange Team |
posted Feb 17, 2011 5:54 AM by Tania Jordan (CGIAR)
posted Feb 7, 2011 2:25 AM by Tania Jordan (CGIAR)
When you are planning a meeting, conference call, training session, etc, one of the first things you might need to ask is:“What is the most suitable time and date to schedule this event?”
This tutorial recommends a few free online tools to help you schedule events with a specific time and day, as well as multi-day events, and focuses on participants located in different time zones. |
posted Feb 7, 2011 2:23 AM by Tania Jordan (CGIAR)
When writing a document, most people’s common practice is to use a Word Processor, such as Microsoft Word or Open Office. However, when it comes to sharing that document with team members, many problems can arise. Typically, the author will send a copy of the document to the team members as an email attachment. Each individual will then work on their own copy and email it back to the author, who is then faced with the arduous task of evaluating the changes and incorporating them into a new version of the document, before the whole cycle begins again. With this approach, a team normally ends up not knowing who has the latest ‘final’ version. This can be a real nightmare: people waste time and energy trying to find the latest version, some even may continue adding to a version that is not the latest, and valuable information can then be lost when the ‘final’ version is sent out. An alternative is for teams to write documents using Web-based tools specifically designed for use by multiple authors. This tutorial can help you get started when you need to write a proposal collaboratively using Google Docs: http://ictkm.cgiar.org/tutorials/how-can-i-write-a-proposal-document-collaboratively/ |
posted Sep 10, 2010 8:08 AM by Tania Jordan (CGIAR)
Google Docs is more
than just creating online documents, spreadsheets and presentations. With
Google Docs, you can access your files from anywhere, share them with the
people you choose, and work together in real time.
To help those of you just getting started with Google Docs, Google has created a new series of videos. These videos give a high level overview and steps to get
started. And since each video is focused on one feature, its easy to only learn
about the ones that matter most to you:
Document
list
Sharing
Collaboration
Documents
Spreadsheets
Presentations
Forms
Drawings |
posted Jul 21, 2010 12:56 AM by Tania Jordan (CGIAR)
[
updated Jul 21, 2010 12:58 AM
]
Google has informed us of their plans to perform
maintenance on Google Sync for approximately 4 hours, starting on Thursday,
July 22, at 10:00 PM PDT and ending around 2:00 AM PDT. During this maintenance
period, your email messages, calendar events, or contacts won’t be synchronized
to and from the applications on your mobile device.
However, during this time, you can still access your
email and calendar using the web browser on your mobile device. To access
Gmail, go to http://mail.google.com/a/your_domain;
to access Google Calendar, go to http://calendar.google.com/a/your_domain. |
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