Change Management Policy

Google Apps is a cloud-based tool, and as such, releases constant new changes to their application. There are some changes / improvements which are rolled-out by default by Google and there are others which can be controlled by the CGXchange administrator. 

A CGXchange reference group was formed to escalate issues and help define which services should be enabled / removed from the Google Applications. This group works closely with the CGXchange administrator to obtain approval for the policies and guidelines around this shared service, and provide inputs and suggestions to ensure a smooth service to CGIAR's end-users.