cgxchange.org users

     

Need Support?

     


Adding a custom 'From' address to your CGX account

To add your CGIAR.ORG email in the 'From:' address of your CGX account please follow these instructions:

  1. Sign in to http://mail.cgxchange.org.
  2. Click Settings along the top of any page, and open the Accounts tab.

3. Under Send mail as, click Add another email address.

4. Leave the name Name field as it comes by default. In the Email address field, enter your  'cgiar.org email address you'd like to send from. Click on Next Step

5. and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.


6. You will have to enter the confirmation code:


For this, open your cgiar.org email account and either click the link in the message sent from the 'CGXchange Team' or enter the confirmation code in the Accounts section of your Gmail settings:



Note: If you decide to add the code manually, copy and paste it on this screen and click on Verify:


9. From the Settings page, select the new cgiar.org and click on 'make default'

10. Click on 'Compose Mail' to verify that your cgiar.org email address is set as default.

Note: when you're sending messages with a different 'From:' address (E.g.:cgiar.org) , your Gmail address will still be included in your email header's sender field, to help prevent your mail from being marked as spam. Most email clients don't display the sender field, though some versions of Microsoft Outlook may display "From yourusername@cgxchange.org on behalf of yourusername@cgiar.org."

Note that when the person replies back to you, they will only see your CGIAR.ORG address.